Direct Contact Support
Troubleshooting and Product Support
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Use this page to report technical issues, suggest improvements, ask questions about our tools, or discuss potential partnerships. We respond to all legitimate inquiries.
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Frequently Asked Questions
What kind of support do you provide?
We help with technical issues, answer questions about tool functionality, and consider suggestions for improvements. We do not provide custom development or integrate with external systems.
How should I suggest new tools?
Describe the specific problem the tool would solve and who would use it. We focus on tools that work in browsers without uploading files and serve general rather than specialized needs.
Do you offer custom development services?
No. We maintain our existing tools and occasionally add new ones that align with our privacy-focused approach. We do not build custom tools or modify existing ones for specific use cases.
How do I report security issues?
Email security@gotoolly.com with specific details about the vulnerability. Include steps to reproduce the issue and any supporting evidence. We address valid security reports promptly.